TV77's Privacy Policy

Welcome to tv77 — one of Bangladesh's most trusted online betting and gaming platforms, offering Sports Betting, casino games, fish games, bingo, and more.

This Privacy Policy has been written in Bengali so our valued members can easily understand it. It explains how tv77 collects your personal information, how it is used, who it is shared with, and how it is kept secure.

By creating an account through the tv77 website or mobile app, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering.

Tv77 collects your data in several ways. Below is a detailed breakdown of what types of data are collected and when.

Information provided at registration:

• Full Name & Username
• Email address
• Mobile Number
• Date of birth (for age verification)
• Address and country

Documents Required for Identity Verification (KYC):

• National ID (NID) or passport copy
• Utility bill or bank statement (for address verification)
• Proof of Payment Method

Automatically Collected Information:

• IP Address & Device Type
• Browser Information & Operating System
• Login Time & Session Data
• Gaming activity and transaction history
• Website navigation patterns

Below is a detailed breakdown of how tv77 uses your data. In every case, the use is lawful and directly related to delivering our services to you.

Tv77 never sells your data to advertisers. You can unsubscribe from promotional emails at any time.

Tv77 does not share your personal data with anyone, except in the limited circumstances described below. In each case, only the minimum necessary information is shared, and only under strict confidentiality agreements.

• Payment Processor: Necessary information is shared with bKash, Nagad, Rocket, and other approved payment partners to process transactions.
• Identity Verification Service: Specific documents are shared with approved verification agencies to complete the KYC process.
• Legal Authorities: Data may be disclosed as part of a legal obligation in response to a valid court order or authorized request from a government agency.
• Anti-Money Laundering: Relevant data may be shared with regulatory authorities to support the prevention of financial crime.
• Game Providers: Only the necessary session data is shared with game providers solely for the purpose of delivering specific game services.

The tv77 website and app use various types of cookies to make your browsing experience smoother and more convenient. Cookies are small data files stored on your device.

Cookie Types and Purposes:

• Essential Cookies: Used to maintain login sessions, ensure security, and run basic functions. Without these cookies, tv77 will not work properly.
• Functional Cookies: Saves your language preference, layout settings, and personalization options so you don't have to reconfigure them every time you log in.
• Analytics Cookies: Used to understand which parts of the website are most visited and to improve the quality of our services.
• Security Cookies: Used to detect fraud and prevent suspicious activity.

You can disable non-essential cookies at any time from your browser settings. Please note that disabling essential cookies may affect the functionality of some tv77 services.

Tv77 applies industry-leading security measures to protect your data. Our security infrastructure is continuously monitored and updated.

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Independent security experts regularly audit tv77's systems.
• Firewall & Intrusion Detection: Unauthorized access is detected and prevented.
• Data Backup: Data is regularly backed up to prevent loss in the event of a technical issue.
• Staff Training: All tv77 staff undergo regular training on data protection.

Under tv77's Privacy Policy, you have the following rights regarding your personal data. To exercise these rights, please contact our support team.

• Right to Access: You can request to see what data tv77 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted (though data required for legal obligations may need to be retained).
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to Object: You may object to the use of your data for marketing purposes.
• Right to Data Portability: You can request a copy of your data in a standard, portable format.

Tv77 will respond to any request within 30 business days. For complex requests, this period may be extended, but you will be notified in advance.

Tv77 does not store your data indefinitely. Specific retention periods are defined for each type of information.

Once the specified retention period has passed, tv77 will securely delete or anonymize your data so that you can no longer be identified.

Tv77 strictly serves users aged 18 and above. Collecting or processing data from minors is entirely against our policy.

• Age verification is mandatory at the time of registration.
• If any user is confirmed to be under 18, their account will be closed immediately.
• Any data collected from minors is deleted immediately.
• If you believe a minor is using tv77, please contact us immediately.

Tv77 may update this Privacy Policy when necessary — due to legal changes, new services, or security improvements.

• You will be notified by email or in-app notification of any significant changes.
• The date of any changes will always be shown at the top of this page.
• Continuing to use tv77 after any changes are made will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you have the right to close your account.

If you have any questions about this Privacy Policy or any requests regarding your personal data, please reach out to our dedicated privacy team.

If we fail to resolve your complaint, you may escalate it to the relevant regulatory authority. tv77 always puts customer satisfaction first.